Pre-Planning

Pre-Plan: We audit and review your data (historical), create personas, review the customer experience and engagement, review your business competitors and perform a complete internal audit and forensic review – all bound in a digital report.

Pre-planning is critical to correctly identifying and targeting your users and presenting a website design and content based on the data and metrics collected. Simply put, it focuses on user-centered design practices.

In our experience, for it to be a success, we require focus group style client participation, eg., work group(s) and council members providing input, data, information and feedback for the duration of the project. This can be achieved with our project management system, conferencing and more.