Capture and retain live profile data for every visitor, as soon as they start a conversation. Here we’ve gone from web browser to a genuine prospect and lead.
If you’re away from your desk and pc, will you miss any chat requests? No. You can receive real-time notifications such as push (sms), email or sound to get notified about incoming messages when you are away.
Collaborate and Solve
Assign conversations to team members or collaborate on visitor conversations and close any pending issues quicker.
Get more context
See from which URL of your site or app your customers are talking to you. This gives you more context and helps you respond better.
Interact with anonymous visitors in real-time, capture them as leads and convert them.
The modern setup is group based, although it can be left as individual, you decide. The key feature is real-time, In-App messaging. If you have a team, the messenger app with add-ons generally comes along with a shared inbox for your team to collaborate and acquire customers.
Live Customer Profile
You’ll be receiving live profile data for every visitor and customer and communicate contextually.